Privacy Policy

 

This Privacy Policy governs the manner in which HOMYHUB LTD (“We” or “Us”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://homyhub.com website (“Site”). This privacy policy applies to the Site and all products and services offered by HOMYHUB LTD. By visiting https://homyhub.com you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is HOMYHUB LTD of 69 Wilson Street, IdeaLondon – Startupbootcamp, London, EC2A 2BB.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, respond to a survey, subscribe to the newsletter, correspond with us via phone, email or otherwise (including when reporting a problem with the Site), or in connection with other activities, services, features or resources we make available on our Site. The information Users may be asked to provide includes their name, email address, mailing address, phone number, financial and credit card information. Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may automatically collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number

Information collected from other sources

We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive personal identification information about you from them.

How we use collected information

HOMYHUB LTD may use a User’s personal identification information (including information collected from other sources) in the following ways:

  • To personalize user experience by using information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To process transactions and carry out our obligations arising from any contracts entered into between us and a User;
  • To notify you about changes to our service; and
  • To send a User emails containing information and updates pertaining to their order, inquiries, requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include, without limitation, company news, updates, and related product or service information. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site or using the contact details provided below (see ‘Contacting Us’).

HOMYHUB LTD may use a User’s non-personal identification information in the following ways:

  • To improve our Site and internal operations;
  • To improve customer service;
  • To administer our site and for internal operations (including troubleshooting, data analysis, testing, research, statistical and survey purposes);
  • To ensure Users are able to participate in interactive features of our service, when a User chooses to do so;
  • As part of our efforts to keep our site safe and secure;
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

How we protect your information

Once we have received your information, we will adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others.

Provided that you have given Us your permission, We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. [We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience].
  • Analytics and search engine providers that assist us in the improvement and optimisation of our site.

If you have collected data from you within the European Economic Area (“EEA”), the data that we collect may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • If HOMYHUB LTD or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply (which can be found at https://homyhub.com/terms-conditions/ ) and other agreements; or to protect the rights, property, or safety of HOMYHUB LTD our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us using the details provided below (see ‘Contacting Us’).

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to this privacy policy

HOMYHUB LTD has the discretion to update this privacy policy at any time. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

HOMYHUB LTD

https://homyhub.com/

HOMYHUB LTD, 69 Wilson Street, IdeaLondon – Startupbootcamp, London, EC2A 2BB

info@homyhub.com